As a Customer Service Employee B2C, you play a crucial role within our sales organization. You are the first point of contact for our customers.

What will you be doing?

• Answering customer inquiries
• Collaborating with various departments
• Providing quick and effective solutions to our customers
• Maintaining and processing customer information
• Delivering excellent service to our customers

Where will you be working?

Oneway Bike Industry: Christa Ehrlichhof 10, 3059 LL Rotterdam

Curious about what happens behind the scenes at Oneway? Take a sneak peek on Instagram at www.instagram.com/_weareoneway

Who are you?

• You are energetic, customer-oriented, and solution-focused
• You are precise
• You enjoy working in a team
• Happy customers make you happy
• You love providing excellent service
• You have good communication skills in both Dutch and English
• You love cycling
• You have knowledge about bicycles

What do we offer?

• A dynamic and growing company with plenty of development opportunities
• Flexible working hours
• A fully catered fresh lunch every day
• Unlimited access to online training opportunities provided by Inspire
• A fitness room in our building that you can use daily
• Regular fun company outings
• 25 vacation days based on a full-time agreement
• A pension scheme with a small personal contribution and the possibility to participate in our collective health insurance

Are you excited? Quickly send your motivation letter and CV to Melissa Hofman via sollicitatie@onewaybike.nl, mentioning ‘Application Customer Service Employee B2C’. For more information about the position, you can contact Melissa at 010-340 3506.

We look forward to your application!